Sabaahat

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Refund Policy

Thank you for choosing our exquisite luxury sarees. We take great pride in offering you meticulously handcrafted pieces of artistry that represent the pinnacle of elegance and craftsmanship. Please take a moment to familiarize yourself with our no return and refund policy.

 

  1. Unique Artistry: Our luxury sarees are the result of hours of meticulous craftsmanship, with each piece being unique. We do not mass-produce our sarees, and each one is a work of art in itself.
  1. Customization: Many of our luxury sarees are customized to your specific preferences. This includes choices in fabric, design, embellishments, and more. Due to this personalization, returns are not feasible.
  1. Quality Assurance: We have stringent quality control measures in place to ensure that every saree we produce meets the highest standards. Before shipping, each piece undergoes thorough inspection to guarantee its quality and craftsmanship.
  1. Limited Availability: Our luxury sarees are often produced in limited quantities. Once a design is sold out, it may not be possible to recreate the exact same saree, making returns impractical.
  1. Transparency: We are committed to providing transparent information throughout your purchase process. Our team is here to assist you with any questions or concerns you may have before making your selection.
  1. Exclusivity: Many of our sarees feature rare and unique materials, making them truly exclusive. Sourcing these materials can be challenging, and any unused fabric cannot be easily repurposed, contributing to the exclusivity of our products.
  1. Exceptional Service: We offer personalized assistance and consultations to ensure your satisfaction before your purchase. Our aim is to make your luxury saree shopping experience exceptional.
  1. Shipping Damage: In the rare event that your saree arrives damaged due to shipping, please contact us immediately. We will work with you to resolve the issue promptly.

By choosing our luxury sarees, you are investing in unparalleled craftsmanship, artistry, and exclusivity. We appreciate your understanding and support of our no return and refund policy. If you have any questions or concerns, please do not hesitate to reach out to our dedicated customer support team. Your satisfaction is our priority.

Replacement Policy: Exclusively for Your Peace of Mind

 

At SABAAHAT, we take pride in delivering the highest quality luxury sarees. We understand that exceptional craftsmanship deserves an equally exceptional commitment to your satisfaction. While our general policy does not allow for returns or refunds, we do offer replacements in specific cases where we want to ensure you are delighted with your purchase.

 

When We Make Exceptions for Replacements:

 

Shipping Damage: If your saree arrives damaged during transit, please contact us immediately. We will arrange for a replacement and cover the shipping costs.

Wrong Item Received: In the rare event that you receive a saree that doesn’t match your order, please notify us promptly. We will swiftly send you the correct item and handle any return shipping required.

Defective Product: While we maintain rigorous quality control, if you discover a manufacturing defect with your luxury saree, please reach out to us. We will arrange for a replacement to be sent to you.

How to Request a Replacement:

 

To request a replacement in any of the above cases, please follow these simple steps:

 

Contact our dedicated customer support team via email at [Customer Support Email] or by phone at [Customer Support Phone Number]. Provide your order details and a clear description of the issue.

Our team will guide you through the process and, if eligible, initiate the replacement process. You will receive instructions on returning the original item, if necessary.

Our Commitment to Excellence:

 

At SABAAHAT, our mission is to provide you with exceptional luxury sarees that reflect the epitome of craftsmanship and elegance. While our no return and refund policy underscores our dedication to preserving the exclusivity and quality of our products, our replacement policy ensures that you are always satisfied with your purchase.

 

Your satisfaction remains our top priority. If you have any questions or need assistance, please do not hesitate to contact our customer support team. Thank you for choosing [Your Company Name], where luxury meets perfection.
Video Verification Required for Replacement

 

At SABAAHAT, we are committed to providing you with the utmost satisfaction when it comes to your luxury saree purchase. To ensure a smooth and efficient replacement process, we have implemented a Video Verification Requirement for all replacement requests.

 

Why Video Verification?

 

Video verification allows us to better understand the issue you’ve encountered with your saree and ensures that we can provide you with the most appropriate and timely solution. This process helps us maintain the highest level of service and integrity while minimizing any potential misunderstandings.

 

How to Submit a Replacement Request with Video Verification:

 

Contact our dedicated customer support team via email at [Customer Support Email] or by phone at [Customer Support Phone Number] to initiate your replacement request.

Our support team will guide you on how to create a video that clearly showcases the issue with your saree. Please ensure that the video clearly demonstrates the problem.

Once your video is ready, securely attach it to your replacement request email or share it through a secure file-sharing platform, following the instructions provided by our support team.

Our Commitment to Transparency:

 

At SABAAHAT, we value transparency and your trust. The video verification process is designed to ensure that your replacement request is handled accurately and promptly, in line with our commitment to excellence.

 

Please note that replacement requests without the required video verification will not be entertained. This policy helps us maintain the integrity of our replacement process and ensures that we can address your concerns effectively.

 

If you have any questions or need assistance with the video verification process, please do not hesitate to contact our customer support team. We appreciate your understanding and cooperation in helping us serve you better. Thank you for choosing SABAAHAT

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